About Us
BidAir Cargo’s PetLounge is available in 4 of South Africa’s major provinces and at 6 national airports.
It is a stress-free specialist airport travel facility dedicated to caring for the comfort and safety of pets travelling by air.
The relatively harsh cargo environment is not recommended for pets because of noise, fumes and jostling. This aggravates any stress your pet may be feeling while making an unaccustomed journey.
We have a dedicated PetLounge in Cape Town, Johannesburg, Port Elizabeth, Lanseria and George away from general cargo, forklifts, pollution and noise. Additionally, there is a separate facility in East London and a BidAir Cargo branch in Durban where pets are handled with the utmost care to minimize the stress of travelling.
The PetLounge staff are highly trained AVI Specialists who genuinely care for the welfare and comfort of animals. In Johannesburg and Cape Town we transport pets to and from the aircraft in safe and secure air conditioned vehicles, which is an important consideration to be bear in mind when choosing a company to transport your pet safely and comfortably. With your support this feature will eventually be available in other branches too.
This makes BidAir Cargo’s PetLounge your best option for peace of mind!
Achievements
Meet The Team
Megan Van Vuuren
Port Elizabeth AVI Specialist
PLZ
Megan combines love of pets with relevant training and operational experience, offering pet-friendly travel to and from the Eastern Cape. By following local and international rules, regulations and practices, she ensures a comfortable, secure journey is followed by a joyful reunion with the owner.
Natasha Willis
Port Elizabeth PetLounge Product Manager
PLZ
Natasha's goal is to continue developing the quality PetLounge service which has proved so successful with owners and their pets. Having refined her people service skills she now moves on to our most demanding customers - VIPs Very Important Pets.
Chivonne Pretorius
Johannesburg PetLounge Operations Manager
JNB
Chivonne couples extensive international pet transport experience with skills in communication, teamwork, safety and customer relations. She applies her specialist talents to ensure consistency in secure and comfortable travel for pets throughout the PetLounge network.
Luvuyo Msila
East London Branch Manager
ELS
Pets to or from East London receive personal attention from Luvuyo, himself the proud owner of a hyperactive pit-bull puppy, ensures the necessary operational procedures are followed to care for these precious travellers on the ground and in the air.
Marthinus Wagman
George Branch Manager
GRJ
One of George Airport's best-known characters. Marthinus is well-liked and respected by clients for his reliability, care and knowledge. This ideal PetLounge representative treats incoming and outgoing pets with the same affection he lavishes on his dog Charlie at home.
Michael Mashego
Lanseria Branch Manager
HLA
Over in Lanseria, Michael's operational and pet travel skills deliver job satisfaction day after day. He arranges secure, comfortable air travel for precious pets ranging from tiny Chihuahuas and munchkin kittens to faithful Labradors, relaxing only when they are joyfully reunited with their owners.
Zanele Nhlapo
AVI Reservations
JNB
Zanele cares so much about animal welfare that she gave up her spare time to gain a degree in environmental management and conservation through the University of South Africa (UNISA).
Shahiema Moos
AVI Specialist
CPT
To make sure she is qualified to deliver service to pets and their owners, Shahiema completed her Live Animals Regulations Certificate. The secret to looking after pets in transit lies in treating them as if they were her own.
Lenishia Naicker
Regional Manager
DBN
Lenishia assigns high priority to her PetLounge role at King Shaka International Airport. By showing hands-on concern for the comfort and safety of animals in her care, Lenishia ensures that the pet and owner are given peace of mind.
