About Us


BidAir Cargo’s PetLounge is available in 4 of South Africa’s major provinces and at 5 national airports.

It is a stress-free specialist airport travel facility dedicated to caring for the comfort and safety of pets travelling by air.

The relatively harsh cargo environment is not recommended for pets because of noise, fumes and jostling. This aggravates any stress your pet may be feeling while making an unaccustomed journey.

We have a dedicated PetLounge in Cape Town, Johannesburg, Port Elizabeth, Lanseria and George away from general cargo, forklifts, pollution and noise. Additionally, there is a separate facility in East London and a BidAir Cargo branch in Durban where pets are handled with the utmost care to minimize the stress of travelling.

The PetLounge staff are highly trained AVI Specialists who genuinely care for the welfare and comfort of animals. We transport pets to and from the aircraft in safe and secure air conditioned vehicles, which is an important consideration to be bear in mind when choosing a company to transport your pet safely and comfortably. We strongly abide by all the rules & regulations set out by the airlines, NSPCA and the Department of Forestry & Fisheries when importing & exporting exotic and or endangered species. The welfare & safety of the animals is our main priority and we adhere to all the permit requirements. In so doing we will not accept any animal without the required, valid permit issued by the authorities.

This makes BidAir Cargo’s PetLounge your best option for peace of mind!


Meet The Team

Trust our pet-friendly staff to take care of your pets!